Housemartins was established in 2004 as a firm of Chartered Surveyors and has steadily grown a quality portfolio of Property Management in East Sussex. The company is family-owned and remains completely independent. We provide an outstanding personal service to our clients, by working closely with directors and leaseholders. Guided by the RICS and ARMA consumer charter and professional standards.

We are accredited ARMA-Q (Association of Residential Managing Agents) members who promote high standards of leasehold management and professionalism and giving our clients peace of mind. Our first audit by ARMA and RICS was undertaken in 2016 and we are proud to say we achieved an “outstanding” certification for our working practices.

Our Property Management clients are also reassured that our in-house Chartered Surveyors division can provide services, that other managing agents cannot. Providing a complete service, saving our clients time and money.

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Our Service

We offer a comprehensive service to meet your requirements. We work with you to achieve planned maintenance through affordable budgets agreed in advance.

Our property databases ensure safe and easy access to information and accurate record keeping. However, management is always a people business.

We are fully insured and adhere to the Service Charge Residential Management Code issued by the Royal Institution of Chartered Surveyors, to ensure competence, integrity, fairness, transparency and peace of mind to our clients.

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Sussex Specialist in Long Leasehold

Personal and friendly administration

  • Professional standards
  • Robust common sense
  • Transparent charges
  • Residential management and surveying expertise under one roof

Would you like a no obligation, free consultation with one of our Surveyors to look at your premises and offer initial advice?

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Our Property Management Services

Housemartins Property Management can offer:

  • Day to day management
  • Service charge budgets and financial forecasts
  • Collection and accounting for ground rent and service charges
  • Regular inspections, arranging minor repairs or major work as necessary
  • Statutory consultation procedures
  • Maintenance contracts
  • Dealing with assignments and notices, requests for alterations
  • Dealing with arrears, breaches of lease terms and disputes between neighbours
  • Insurance handling, rebuilding cost calculations
  • Assessments and reviews for health and safety and fire risk

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Why use a Managing Agent

Managing a block of flats is like running a complex business. It needs adequate time, a considerable amount of specialist knowledge (including but not limited to, understanding the lease, landlord and tenant legislation, also building construction and services), and the ability to listen and respond positively and fairly to a wide variety of people.

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Contact Us

Head office:

11 High Street
Seaford
East Sussex
BN25 1PE

Telephone: 01323 896418

Opening Times:
Monday – Friday 9am-5pm
Weekends – Closed

Out-of-hours emergency contact: 07872 335820

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    Our Property Management Team

    Lee Potterton BSc (Hons) MRICS DEA Registered Valuer
    Chartered Surveyor & Managing Director

    Lee started a construction technology course at Hastings College and then went on to complete an Honours degree in Estates Management at Greenwich University before qualifying as a Chartered Surveyor in 2000.  He is an experienced Chartered Surveyor and Registered Valuer.

    Lee began his career in the property industry working in commercial/residential agency and now is the Managing Director of Housemartins.

    Lucy Potterton
    Company Secretary

    Lucy is the Company Secretary and co-owner of the business, assisting and involved in the marketing of the Company together with administration of the property portfolio along with business development and growth.

    Jennie Bush AAT
    Financial Controller

    Jennie is an AAT Level 3 qualified book-keeper with over 16 years accounting experience. Jennie is responsible for the smooth running of accounts for both Housemartins and our clients, the production of accounting procedures and supervision of accounts staff.

    John Gray BSc (Surv) MRICS DHM
    Consultant Chartered Building Surveyor

    John qualified as a Chartered Building Surveyor in 1984 and was Head of Department at a large Brighton firm before setting up Housemartins in 2004. He has extensive experience of seafront property, Listed Buildings, and Landlord & Tenant matters.

    John is a member of Pyramus & Thisbe Club for Party Wall surveyors and holds a Diploma in Housing Management.

    Eric Greber MRICS
    Consultant Chartered Building Surveyor

    Eric has worked with both modern and traditional methods of construction, from resolving issues in a 1970’s concrete frame block of flats, to dealing with the challenges of a proposed extension to a 17th century timber framed cottage from the planning stage, Building Regulations approval and finally work on site.

    Eric was also the appointed Contract Administrator for the moving of the “Belle Tout” lighthouse back in 1999/2000.

    Lucie Anne Fuller
    Property Administrator

    Lucie has worked in property management and administration for over 10 years where she has gained considerable knowledge within the industry.

    Lucie assists with the day to day administration for both our Surveying clients and Property Management portfolio.

    Sophie Richards
    Property Administrator

    Sophie is our newest member of the team. Sophie’s had 10 years of experience in the property business, recently joining us from working for a nationwide corporate property management company. Sophie is part of the property management team together with facilitating the professional side of the company.

    Carly Rolf NVQ level 3 - Customer Service
    Property Administrator

    Carly has over 17 years administration and sales experience and has achieved an NVQ level 3 in customer service. She is familiar with a wide range of software and operating systems.  Carly assists with the day to day administration for both our Surveying clients and Property Management portfolio.

    Jacci Harris
    Accounts administrator

    Jacci has an extensive background ranging from sales to admin and accounts.  Jacci works alongside Jennie Bush, administering accounts on behalf of our surveying and block management clients.

    Our Office Locations

    Head Office

    11 High Street
    Seaford
    East Sussex
    BN25 1PE

    (01323) 896418

    49 Marina
    Bexhill on Sea
    East Sussex
    TN40 1BQ

    (01424) 212700

    6 High Street
    Battle
    East Sussex
    TN33 0AE

    (01424) 777860

    Ruskin House
    Eastbourne
    East Sussex
    BN20 9AY

    (01323) 470131

    Barcombe Cross House
    School Hill Barcombe
    East Sussex
    BN8 5DU

    (01273) 401101

    Areas we cover

    East Sussex: Hove, Brighton, Newhaven Seaford, Eastbourne, Bexhill, St Leonards, Hastings, Winchelsea, Rye, Lewes and Uckfield.

    Testimonials

    Don’t just take our word for it, here’s what our clients are saying...

    We made real headway with our dispute within a couple of days of Housemartins becoming involved.

    Bill, East Sussex Flat Owner

    Many thanks for your help and advice which I have found very helpful. I look forward in due course to working with you again.

    Ms R, Bexhill

    Thank you for your support, for all the work you have done, you were great!

    Daphne, Company Director

    Housemartins helped find the best solution and gave us honest and invaluable advice.

    Rebecca, Leaseholder

    Just a short note to thank you for all the support during the last 2+ years, especially in the early days.  Being the professional company that you are you stuck with it. Your response to requests with answers expected ‘yesterday’ was all taken in your stride.  I wish you all the best.

    Adrian

    Once again we can’t thank enough for your beyond the call efforts.

    Paul and Marilyn

    Paying you that £500 was the best £500 I have spent in a very very long time. I would not have recommended you and your company if I had thought any different. You are worth every single penny. Your level of professionalism was outstanding and has helped me with my freeholder struggles tremendously.

    Mrs D